FAQs
Explore answers to commonly asked questions about our services and pet care in our FAQ section. We aim to provide clarity and valuable insights to address your queries and ensure a seamless experience for you and your beloved companions. If you have any additional questions, feel free to reach out to our dedicated team for further assistance
APPOINTMENT REQUEST
Bridge City Vet Rehab is accepting new patients!! To schedule an appointment, reach out to us by email at info@bridgecityvetrehab.ca or by phone at 306-220-1256.
Please be aware that we receive a high volume of appointment requests, and we kindly ask for your patience in allowing 48-72 hours for a response.
LOCATION
Our clinic is located at unit # 10 402 47th street East, Saskatoon , SK, S7k 5H5
WHY DO SOME PETS NEED REHAB?
At Bridge City Veterinary Rehabilitation, we often see patients for conditions like arthritis, Hip Dysplasia, cruciate disease, Elbow dysplasia, IVDD (Intervertebral Disc Disease), post-operative recovery, and neurological conditions. Rehab helps improve mobility, reduce pain, and restore strength through customized exercise programs, laser therapy, and more. Whether your pet is recovering from surgery or managing a chronic condition, our tailored approach supports their journey to better health.
PAYMENT
Payment is required at the time of services rendered, and we accept debit, Visa, Mastercard, and e-transfers.
PAYMENT PLANS
While we do not provide payment plans, if financial constraints are a concern, we recommend exploring Petcard Financing as a potential solution.
CANCELLATION POLICY
We acknowledge that unforeseen circumstances may arise, and we kindly request a minimum of 48 hours notice for any cancellations. Your understanding and cooperation are greatly appreciated.
DO I NEED A REFERRAL TO BOOK?
You do not need a referral to schedule a rehab appointment and can book directly at Bridge City Veterinary Rehabilitation. If you're interested in our services, simply fill out the new client intake form located under the "More" tab on our website, and one of our team members will be in touch shortly!
IS BRIDGE CITY A FULL SERVICE CLINIC?
Yes! Bridge City Veterinary Rehabilitation is a full-service clinic offering whole life care for your pet. From your puppy or kitten's first vaccines to managing arthritis and other age-related conditions, we provide comprehensive veterinary and rehabilitation services for every stage of your pet's life.
ARE THERE SCENARIOS WHERE MY PET MAY NOT BE ABLE TO DO CERTAIN THERAPIES?
At Bridge City Veterinary Rehabilitation, we customize each treatment plan to your pet’s needs, and sometimes therapies like the underwater treadmill, PEMF, or laser therapy may not be suitable. The underwater treadmill may be avoided if your pet has open wounds, skin infections, severe heart or respiratory conditions, a significant fear of water that cannot be gradually managed, if they are a bitch in heat, experiencing vomiting +/- diarrhea, or if they are very dirty . PEMF therapy might not be used for pets with , pacemakers (if the owner has a pacemaker or insulin pump they will be required to be outside the treatment room for their safety), or if they are pregnant. Laser therapy is avoided in several specific cases, such as directly into the eye, over the abdomen of pregnant animals, over tumors, over the thyroid gland, on pediatric growth plates, or in pets who are photosensitive. Our veterinary team will always ensure your pet’s safety and discuss the most effective treatment options for their recovery and comfort.
DOES BRIDGE CITY VET REHAB
HAVE A REFERRAL PROGRAM?
As a locally owner small business, referrals are imperative to our success!
If you enjoy the services BCVR offers, we appreciate when you tell your family and friends.
We will provide a credit to use on your next visit for each confirmed referral.
DOES BCVR OFFER DIRECT BILLING?
Yes! We offer direct billing to Trupanion members for added convenience! That means you can skip the wait for reimbursement.
HOW MUCH DO CERTAIN SERVICES COST?
We understand for the need to know know costs of certain things ahead of time. If you are interested in our services please feel free to email or call to inquireour staff would be happy to assist.
WHAT TO EXPECT AT MY PET'S INITIAL REHAB ASSESSMENT
Your pet’s first rehabilitation visit typically takes about one hour and includes a comprehensive physical examination by our veterinarian.
Here’s what to expect:
* Getting to know your pet: We start with a conversation to learn more about your pet’s medical history, personality, and any current concerns you may have before beginning the hands-on assessment.
* Comfort is key: We understand that pets who may be feeling discomfort may feel more vulnerable, which can sometimes lead to reactivity. If you have any concerns about your pet’s behaviour or comfort, please let us know—we’ll do our best to make the visit as low-stress as possible.
* Before your appointment: Please send us any previous medical records and imaging ahead of time. This helps our veterinarian review your pet’s history and make the most of your appointment.
* Medications & supplements: Let us know if your pet is taking any pain medications or supplements.
* After the assessment: Because the initial exam can be tiring for your pet, normally any recommended therapies will be scheduled on a separate day. If you are travelling from a far distance let us know and we will do our best to accommodate.
* Follow-up plan: After your appointment, you’ll receive a detailed summary of the exam findings and if prescribed, a customized exercise plan. Please allow up to 72 hours to receive this.
We’re here to support you and your pet every step of the way!