FAQs

Explore answers to commonly asked questions about our services and pet care in our FAQ section. We aim to provide clarity and valuable insights to address your queries and ensure a seamless experience for you and your beloved companions. If you have any additional questions, feel free to reach out to our dedicated team for further assistance

APPOINTMENT REQUEST

Bridge City Vet Rehab is accepting new patients for rehab and general practice. To schedule an appointment, reach out to us by email at info@bridgecityvetrehab.ca, phone at 306-220-1256, or book online.

LOCATION

Our clinic is located at unit # 10 402 47th street East, Saskatoon , SK, S7k 5H5.

The clinic is nearly 5000 square feet with a large amount of free easily accessible parking for clients directly out front.

WHY DO SOME PETS NEED REHAB?

At Bridge City Veterinary Rehabilitation, we provide veterinary rehabilitation in Saskatoon for dogs and cats recovering from injury, surgery, or living with chronic pain. We commonly treat pets with arthritis, hip dysplasia, elbow dysplasia, cranial cruciate ligament (CCL/ACL) injuries and disease, intervertebral disc disease (IVDD), neurological conditions, sports injuries, muscle weakness, and pets recovering from orthopedic or neurological surgery.

Every rehabilitation program is customized to your pet's specific needs and may include underwater treadmill therapy (hydrotherapy), Class IV laser therapy, veterinary acupuncture, PEMF therapy, therapeutic exercises, and hands-on rehabilitation techniques. These treatments are designed to reduce pain, improve mobility, increase strength, restore function, and help your pet return to the activities they love.

As a licensed veterinary clinic, we can also assess and manage your pet's pain by developing a comprehensive pain management plan, ensuring their rehabilitation is both safe and effective.

In addition to rehabilitation, we provide nutrition counseling and veterinary weight management. Maintaining a healthy weight is one of the most effective ways to reduce stress on painful joints and improve long-term mobility. We've helped many pets achieve their weight-loss goals and maintain a healthier, more active lifestyle.

Whether your pet is recovering from surgery, managing arthritis, or living with a neurological or orthopedic condition, our team is committed to helping them move more comfortably and enjoy a better quality of life.

PAYMENT

Payment is required at the time of services rendered, and we accept cash, debit, Visa, Mastercard, and e-transfers.

PAYMENT PLANS

We offer 3rd party payment plans , if financial constraints are a concern, we recommend exploring Petcard Financing as a potential solution. If you have pet insurance, we are pleased to offer direct billing through Trupanion.

CANCELLATION POLICY

We acknowledge that unforeseen circumstances may arise, and we kindly request a minimum of 24 hours for appointments and 48 hours notice for surgery cancellations. Your understanding and cooperation are greatly appreciated.

DO I NEED A REFERRAL TO BOOK?

You do not need a referral to schedule a rehab appointment and can book directly at Bridge City Veterinary Rehabilitation. If you're interested in our services, simply fill out the new client intake form located under the "More" tab on our website, and one of our team members will be in touch shortly!

IS BRIDGE CITY A FULL SERVICE CLINIC?

Yes! Bridge City Veterinary Rehabilitation is a full-service veterinary clinic in Saskatoon providing comprehensive care for dogs and cats at every stage of life. While we are known for our expertise in veterinary rehabilitation, we also offer a full range of preventive, medical, surgical, and wellness services to keep your pet healthy from puppyhood and kittenhood through their senior years.

Our veterinary services include wellness exams, puppy and kitten vaccinations, adult and senior pet care, preventive medicine, spay and neuter surgery, dental cleanings and oral health care, diagnostic imaging (digital X-rays), laboratory testing, pain management, nutrition and weight management, microchipping, and treatment for a wide variety of medical conditions.

What makes us unique is our ability to combine traditional veterinary medicine with certified veterinary rehabilitation. Whether your pet is recovering from surgery, managing arthritis, healing from an injury, or simply needs lifelong preventive care, our team develops personalized treatment plans focused on improving both health and quality of life.

ARE THERE ANY PETS THAT CANNOT RECEIVE REHABILITATION THERAPIES?

Your pet's health, safety, and well-being are always our top priority. Before beginning any rehabilitation program, our veterinary team performs a thorough assessment to determine which treatments are the safest and most effective for your pet's individual condition. Every rehabilitation plan is customized, and while many pets benefit from therapies such as underwater treadmill (hydrotherapy), Class IV laser therapy, and PEMF therapy, there are situations where certain treatments may not be recommended.

Underwater treadmill therapy (hydrotherapy) may not be appropriate for pets with open wounds, contagious skin infections, severe heart or respiratory disease, vomiting or diarrhea, pets that are excessively dirty, or female dogs that are in season. In some cases, pets with a significant fear of water may need to build confidence gradually before beginning hydrotherapy.

PEMF (Pulsed Electromagnetic Field) therapy is not recommended for pregnant pets. If an owner has a pacemaker or insulin pump, we simply ask that they remain outside the treatment room during the session for their own safety.

Class IV laser therapy is avoided when treating directly over the eyes, the abdomen of pregnant animals, tumors, the thyroid gland, or pediatric growth plates.

Our experienced veterinary team will carefully review your pet's medical history, perform a comprehensive examination, and discuss all available treatment options with you. If one therapy isn't appropriate, we'll recommend safe and effective alternatives to help reduce pain, improve mobility, and support your pet's recovery. Our goal is always to provide the highest standard of veterinary care while ensuring your pet remains comfortable, safe, and on the best path toward a healthier, more active life.

DOES BRIDGE CITY VET REHAB
HAVE A REFERRAL PROGRAM?

As a locally owned, independent veterinary clinic in Saskatoon, referrals from happy clients are one of the greatest compliments we can receive. They help our small business continue providing exceptional veterinary care, veterinary rehabilitation, and pet wellness services to dogs and cats throughout our community.

If you've had a great experience at Bridge City Veterinary Rehabilitation, we'd be grateful if you shared us with your family, friends, or fellow pet owners. Word-of-mouth recommendations allow us to help more pets live healthier, happier, and more active lives.

As a thank you, you'll receive a clinic credit to use toward your next visit for every new client referral that completes their first appointment with us.

HOW MUCH DO YOUR VETERINARY AND REHABILITATION SERVICES COST?

We understand that knowing the cost of your pet's care is an important part of planning for their health. Because every pet's needs are unique, the cost of veterinary services, veterinary rehabilitation, and treatment plans can vary depending on their condition and the care they require.

If you're interested in our general veterinary services, rehabilitation therapies, underwater treadmill therapy, laser therapy, acupuncture, PEMF therapy, or any other service we offer, please don't hesitate to contact our team. We'll be happy to discuss your pet's needs, answer your questions, provide pricing information, and help you determine the best treatment options for your pet.

Call or email Bridge City Veterinary Rehabilitation today—we're committed to providing transparent pricing and exceptional veterinary care for pets and their families throughout Saskatoon and the surrounding area.

WHAT SHOULD I EXPECT DURING MY PET'S FIRST REHABILITATION APPOINTMENT?

Your pet's initial veterinary rehabilitation assessment typically lasts approximately one hour and includes a comprehensive examination by one of our experienced veterinarians. During this visit, we'll identify the cause of your pet's mobility challenges or pain, discuss treatment goals, and develop a personalized rehabilitation plan designed to improve their comfort, strength, and quality of life.

Here's what you can expect during your first visit:

A thorough medical history: We'll begin by getting to know you and your pet. We'll discuss their medical history, lifestyle, current concerns, and any changes you've noticed in their mobility, comfort, or daily activities.
A comprehensive rehabilitation examination: Your veterinarian will perform a detailed orthopedic, neurological, and musculoskeletal assessment to evaluate your pet's strength, gait, flexibility, range of motion, pain levels, and overall function.
A low-stress experience: Your pet's comfort, safety, and well-being are our highest priorities. We understand that pets experiencing pain or recovering from injury may feel anxious or vulnerable. If your pet has any behavioural concerns or requires special handling, please let us know so we can make their visit as comfortable and stress-free as possible.
Medical records and diagnostic imaging: To help us provide the most accurate diagnosis and treatment recommendations, please send any previous veterinary records, radiographs (X-rays), CT scans, MRI reports, surgical notes, or other diagnostic imaging before your appointment whenever possible.
Current medications and supplements: Please bring a list of any medications, supplements, or joint support products your pet is currently taking so we can develop a safe and effective pain management and rehabilitation plan.
Personalized treatment recommendations: Following the examination, your veterinarian will discuss the recommended rehabilitation therapies that may benefit your pet, such as underwater treadmill therapy (hydrotherapy), Class IV laser therapy, veterinary acupuncture, PEMF therapy, therapeutic exercises, nutrition counselling, or weight management.
Scheduling treatments: Because the initial assessment can be physically and mentally tiring for many pets, rehabilitation treatments are typically scheduled for a separate visit. If you are travelling from outside Saskatoon or a long distance, please let us know—we will do our best to accommodate your schedule.
Your customized home exercise program: After your appointment, you'll receive a detailed summary of your pet's examination findings, treatment recommendations, and, when appropriate, a customized home exercise program to support their recovery. Please allow up to 48 hours for this report to be completed.

DO YOU OFFER VETERINARY HOUSE CALLS IN SASKATOON?

Yes! Bridge City Veterinary Rehabilitation offers veterinary house call services in Saskatoon for select appointments, allowing your pet to receive compassionate care in the comfort of their own home. House calls can be an excellent option for pets who experience stress or anxiety during clinic visits or have mobility challenges.

We also provide at-home euthanasia services for existing clients only, helping families say goodbye to their beloved pets in a peaceful, familiar environment.

To learn more about our veterinary house call services or to determine if your pet is a good candidate, please contact our clinic. Our team is happy to discuss your options and answer any questions you may have.

DO YOU ACCEPT WALK-IN APPOINTMENTS?

We are an appointment-based veterinary clinic and kindly ask that you call, email, or book your appointment online before visiting. This allows us to provide each pet with the time and attention they deserve while minimizing wait times.

We always do our best to accommodate pets as soon as possible, especially when they require prompt medical attention. If you believe your pet is experiencing an urgent health concern, please contact our team right away. We'll assess your pet's needs and do everything we can to arrange the earliest available appointment or recommend the most appropriate next steps.

To schedule an appointment with our veterinary team in Saskatoon, please call us, email us, or use our convenient online booking system.